People are asking these days whether AI is going to seriously impact their future employment. Experts claim many jobs will be eliminated by AI, and some experts predict that some new jobs will be created by artificial intelligence. So what about AI’s impact on the role of workers’ compensation lawyers, adjusters, supervisors and Judges of Compensation?
Let’s consider this question with respect to the New Jersey workers’ compensation law. We all understand that artificial intelligence is going to have some impact on how we process information efficiently, such as analysis of medical records, discovery and electronic investigation.  There will be AI tools that accomplish these tasks more efficiently. These tools will help the workers’ compensation practice, and the cost of technology will certainly decline over time, as it always does.  In my view, AI is not going to replace the jobs of workers’ compensation practitioners, adjusters, supervisors or judges; nor will it dramatically change the way workers’ compensation claims are handled in New Jersey.
The analysis on the impact of AI must begin with the recognition that there are 50 very different workers’ compensation statutes. As the Honorable Richard Rubenstein, Judge of Workers Compensation, once said at a presentation I attended: “When you know one state workers’ compensation law, you know — one state workers’ compensation law.” His point was that there are significant variations among the 50 state workers’ compensation laws. There are no two state laws that are exactly the same. You can know New Jersey workers’ compensation law very well, but that does not mean you will then understand Pennsylvania workers’ compensation law, because these two states are polar opposites.
Three main issues are involved in all 50 states: temporary disability benefits, medical benefits and permanent disability benefits. Many claims are denied, leading to protracted legal disputes; there are often fact issues that require testimony, and adjusters, lawyers and judges work hard in every state to resolve issues through trial or negotiations or both. These are not skills that lend themselves to artificial intelligence.
Could artificial intelligence be used to streamline some aspects of workers’ compensation and perhaps replace practitioners to some degree? In theory yes, but I do not think it is likely in most states. I would concede that AI may someday play a role in establishing the level of impairment in the 14 “impairment states” in the United States. The good news is that New Jersey is not one of the 14 impairment states. In an impairment state, permanency is evaluated by determining the diagnosis of the injured body member and then applying the AMA Guides to the Evaluation of Permanent Impairment to establish the percentage of impairment. Here is what is missing in an impairment state: there is no need for proof of loss of function in work life or non-work life activities. There are medical examinations of the injured body member performed in these 14 states, but these exams do not focus on loss of function at work or non-work life. So it is conceivable that AI will be used to establish impairment in one of the 14 impairment states but that is still not likely because many cases are going to have legal or factual disputes.
What about the other 36 states which are not solely impairment based? Will artificial intelligence have an impact in those states? No, it is not likely at all because there is so much more to the evaluation of permanency in these states. Most of these 36 states focus heavily on whether there is a lessening to a material degree of working ability or an impact on earnings. Those are fact issues that a Judge of Compensation will need to resolve, not artificial intelligence. Of these 36 states that focus in part on loss of function at work, only one state in the United States permits an employee to obtain an award of permanent partial disability by proving only loss of function in non-work activities. And that state is, you guessed it, the State of New Jersey.
There are four other states that have some similarities to New Jersey but none of these four states will allow a permanency award to be based exclusively on proof that the accident substantially interferes with non-work activities. New Jersey has this distinction, and this is a major reason why New Jersey is the most expensive workers’ compensation state, along with the fact that New Jersey has no medical fee schedule.
When it comes to permanency, in New Jersey it does not matter what the medical diagnosis is or what surgery took place. The focus moves to one of two questions: does the impairment materially affect working capacity or, if not, does it substantially interfere with non-work activities? This analysis comes from the 1984 New Jersey Supreme Court case of Perez v. Pantasote. That is why in New Jersey, unlike an impairment state, a Judge of Compensation cannot say, “This man had a two-level fusion, and two-level fusions generally run 40% or $153,000.” That sort of analysis would be reversible error. The focus in New Jersey is not on the medical diagnosis but only on proof of loss of function, if any, at the time of settlement. Some people recover well from surgery, some do not, but you need the Judge of Compensation to consider the proofs on loss of work or non-work function.
In most New Jersey workers’ compensation cases, even an employee who receives a very significant permanent partial disability award may have returned fully to work doing the very same job. In most states that fact would negate any permanent partial disability award. But not in New Jersey. If there is no proof of loss of function in working ability, then we move to the impact on non-work life activities. The petitioner may testify to the following: “I cannot golf any longer, or I cannot mow the lawn any longer, or I cannot do weight lifting, etc.” These cases are very fact specific, and the Judge of Compensation, not some form of artificial intelligence, must ultimately decide whether the proofs are credible and whether the proofs meet the test of substantial interference with non-work life activities. Lawyers on both sides advocate for their clients, and adjusters provide valuable information that the defense needs. This is why New Jersey will always be the most AI-resistant state.
No one can predict the future: one can only assess the odds. Any state can change its state law, although substantial overhauls are rare. New Jersey went from being an impairment state to a disability state in 1979. Impairment is not enough to receive a permanency award in New Jersey. Proof of functional loss to meet the test of disability suddenly became the legal standard in 1979. The odds that the New Jersey legislature would ever return New Jersey to an impairment-based state are extremely remote. The odds that workers’ compensation systems in every state could become federalized (like many European countries) are also extremely remote. In my opinion, artificial intelligence will not replace our jobs. AI tools will help all of us get our jobs done, and yes, we will still be performing our jobs in the coming years.
Capehart Scatchard attorneys,