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ADA

Employment discrimination cases under the Americans with Disabilities Act (“ADA”) often turn on whether the employee’s medical condition qualifies as a disability under the statute. While some medical conditions clearly fall within the statute, others remain legally unsettled. In the case of Proffitt v. North Carolina Department of Public Safety, No. 5:23-CV-00306 (E.D.N.C. July 25, 2025) a federal Court faced an unsettled question regarding severe menstrual pain and endometriosis constituting a disability under the ADA. The Court found that these medical conditions can qualify as disabilities in certain circumstances.

By way of background, Plaintiff Christian Proffitt had experienced painful menstrual cycles since middle school. She claimed that the pain on the first day of her cycle each month was so severe that she was confined to her bed. For more than a decade, she managed her pain with 800 milligrams of ibuprofen. Thereafter, her doctor prescribed various opioids for her pain. In March 2024, Proffitt received a formal diagnosis of endometriosis.

Proffitt, began working for North Carolina Department of Public Safety (NCDPS) in December 2020 as a Juvenile Court Counselor (JCC) trainee. The JCC training program lasts 12–24 months, and successful trainees may be promoted to permanent positions.

In April 2022, Proffitt went to the emergency room due to pain from her menstrual cycle and missed two or three days of work. She provided her supervisor with a doctor’s note. On May 6, 2022, Proffitt spoke with her supervisor by phone about two medical issues, including her heavy menstrual cycles and painful cramps. She explained that she might need to work from home for one day each month. Endometriosis was also discussed, although Proffitt did not have a formal diagnosis at this time. During this conversation, Proffitt’s supervisor allegedly criticized the amount of medical leave she had taken from work, stating that she had used an excessive amount of time off and that this reflected poor work ethic.

On May 12, 2022, Proffitt, her supervisor, and the Court Counselor Chief met to discuss concerns about Proffitt’s work performance. During the meeting, Proffitt again mentioned that she might need to work from home due to her menstrual pain. The Court Counselor Chief denied the request, stating that if he allowed her to work from home, he would have to allow every woman in the office to do the same. Proffitt claims that during this meeting she was told she would not be promoted and would be terminated at the end of her training period. NCDPS disputes that this was said. That same day, Proffitt submitted her resignation.

Proffitt then filed a lawsuit against NCDPS asserting several legal claims, including a claim that NCDPS violated her rights under the ADA. The parties then filed summary judgment motions against each other. Within their motions the parties disputed, among other things, whether Proffitt was considered disabled under the ADA.

The Court analyzed whether Proffitt’s painful menstrual cycles constituted a disability under the ADA, meaning whether it qualified as an impairment that substantially limited one or more major life activities. To demonstrate the severity of her condition, Proffitt relied on several types of evidence. She submitted online posts in which she described her debilitating symptoms and their impact on her daily life. She testified that she had missed college classes because of her cramps, and that the pain caused her to vomit and lie paralyzed in bed for an entire day. She also submitted doctors’ notes documenting that her painful menstrual cycle caused her to miss work.

Although federal courts have historically been divided on whether endometriosis qualifies as a disability under the ADA, the U.S. District Court for the Eastern District of North Carolina concluded that Proffitt had presented sufficient evidence that her endometriosis substantially limited her major life activities. Specifically, having to be bedridden at least one day a month with pain and vomiting, interfered with her ability to engage in multiple major life activities. As a result, Proffitt’s ADA claim survived summary judgment and was allowed to proceed. The case ultimately settled.

The key takeaway from this case is that determining whether someone is disabled under the ADA is a complex and fact-specific issue. When an employee reports a medical condition and requests an accommodation, management should avoid responding with an immediate “no” even if the condition initially appears mild. Each accommodation request must be evaluated carefully, with attention to the individual’s specific circumstances, before a decision is made as to how to respond.

The COVID-19 pandemic reshaped the modern workplace in many ways, most notably through the rapid, widespread shift to telecommuting. As remote work became the norm, employees and employers adjusted to new at-home routines. Because work was already happening off-site, many employees continued working even when sick or unable to commute, altering traditional expectations around “sick days.” Similarly, questions about remote-work accommodations under disability laws surfaced less frequently, since working from home had become standard for nearly everyone.

Now that private businesses and public entities are calling employees back to the office, many requiring full, five-day-a-week in-person attendance, employers are seeing a new wave of accommodation requests by employees seeking to continue working remotely due to a disability or medical condition. For instance, an employee undergoing cancer treatment who is immunocompromised might previously have taken a medical leave of absence, but after the pandemic demonstrated that many jobs can be performed remotely, that same employee may now request a remote-work accommodation instead of leave. Similarly, an employee with anxiety or agoraphobia, which makes commuting or on-site work difficult may argue that remote work is a reasonable accommodation. But is it?

Understanding Accommodations under the Americans with Disabilities Act

The Americans with Disabilities Act (“ADA”) applies to employers with 15 or more employees, though some state laws such as those in New Jersey extend similar protections to smaller employers. Under the ADA, employees with disabilities may request reasonable accommodations from their employer. When they do, the employer must participate in the interactive process, a collaborative dialogue aimed at understanding the employee’s limitations, reviewing the essential functions of the job, and identifying potential accommodations that would allow the employee to perform those job functions without causing undue hardship. If a reasonable accommodation is available that enables the employee to meet the essential job requirements and does not impose an undue hardship on the employer, the employer is obligated to provide it.

Is Remote Work a Reasonable Accommodation?

The answer to this question requires fact specific analysis of the circumstances at hand. A central question in this analysis is whether the employee can perform the essential functions of the job remotely under normal, non-pandemic conditions. For some positions, in-person responsibilities are fundamental. For example, employees who conduct laboratory testing or perform hands-on tasks may not be able to fulfill their core duties from home. In such cases, a fully remote schedule would remove essential job functions, which is something the ADA does not require employers to accommodate.

At the same time, employers should not adopt a blanket policy denying all remote work accommodations. Each request must be evaluated individually, with consideration given to the following factors: (1) whether the employee can perform all essential job functions remotely; (2) whether the requested accommodation would impose an undue hardship on the business; and (3) whether alternative accommodations could meet the employee’s needs while still supporting the employer’s operational requirements.

The reasonable accommodation analysis can be complex, especially as remote work continues to evolve in the post-pandemic workplace. When in doubt, employers should consult an employment attorney experienced in ADA compliance and accommodation issues to ensure they navigate these requests appropriately and lawfully.

As a labor and employment lawyer, I am always addressing employment related issues involving the Americans with Disabilities Act (“ADA”). As most know, the ADA is a major labor and employment law that promotes employment opportunities for persons with disabilities. But did you know that the ADA also has provisions that are designed to promote equal access to public accommodations for persons with disabilities? That is another aspect of my ADA practice: defending companies that are sued because there are accessibility issues on their properties that allegedly violate ADA rules.

Recently, the United States Supreme Court announced that they will be deciding a very important ADA accessibility issue. In the many accessibility cases that I have handled, there is always some skepticism about whether the plaintiff legitimately is someone who wants to access the services of a business or property that is sued for failing to meet ADA standards. This skepticism arises because in most cases you have habitual plaintiffs. If you do a court docket search, you will see these plaintiffs are typically involved in a multitude of similar suits. ADA cases are extremely lucrative for lawyers who file them on behalf of clients. Just one ADA violation means that the defendant will have to pay the plaintiff’s attorney’s fees so these cases are easy pickings for lawyers who want to make a quick buck. In fact, in most of the cases I have handled, after the matter is settled, usually very early in the process to reduce the scope of possible liability for legal fees, there is hardly any follow up to ensure that the property owner defendant rectifies the claimed ADA problems. Along with habitual plaintiffs, you often also have the same lawyers filing these suits for the same plaintiff. Like I said, it does make you wonder about the legitimacy of a plaintiff’s visit to a strip mall, or other business, when they claim, as all do, that they are there to legitimately partake of the services and businesses on site.

In the case that is now being taken up by the Supreme Court, the plaintiff (who is disabled) sued a hotel for not following the ADA’s accessibility rules. However, the plaintiff was never a guest of or had any intention of becoming a guest at that hotel. The plaintiff claimed that he was a tester and legally had a right to bring a claim under the ADA to make sure that the hotel met all ADA requirements. This case calls in question a legal concept known as standing.  In order to bring a claim, a person must suffer some type of legal harm. Otherwise, you have no standing to sue and bring your case. This case will determine whether a tester plaintiff has standing simply because he is disabled and goes to a public accommodation just to see whether that site follows ADA requirements. This case has huge implications for ADA public accommodation cases.  If more is required than just being a disabled person to proceed with a suit and showing up to see whether a business is in compliance with the law, it will likely reduce these kinds of cases, especially if a future standard requires that the plaintiff actually be a real patron of a business to claim legal harm. That would be a welcome result for businesses that face these types of cases each day.

While we wait for the court’s decision, if you own a public accommodation or run a business, you should periodically check to make sure that your business meets all ADA accessibility requirements. Do you have enough handicap parking spots? Are your bathrooms accessible to persons with a handicap? Is your website accessible to persons with a disability? Staying in front of these issues is extremely important because there are so many out there who do nothing but file ADA lawsuits claiming accessibility violations that you do not want your property or business to be the next on someone’s hit list. So, be prepared by taking cautionary steps now to avoid facing these kinds of lawsuits in the future.   

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