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Identity Theft

We’ve got a lot of “Days” but have you heard of this one?  National Slam the Scam Day, which was designated to be “celebrated” tomorrow, March 9, 2023. 

So, what exactly is National Slam the Scam Day?  Well, it is a day that we are all encouraged to take a little more time to pay attention to recognizing Social Security-related scams and to stop scammers from stealing your personal information and, perhaps, even your money!

What can you do?

  • Pay close attention to emails and their attachments.  While they may look to be credible, scammers pretend to be from an organization or agency that may be familiar to you. 
  • Usually scammers will mention a problem or a prize, telling you that your Social Security Number was involved in a crime or they ask you to confirm your SSN. 
  • Scammers pressure you to act IMMEDIATELY by perhaps threatening you with arrest or legal action. 
  • You are told that you must pay using a gift card, prepaid debit card, cryptocurrency, wire transfer of money or mail cash.

You are faced with such an encounter, so what do you do?  First of all, report the contact to the Social Security Office of the Inspector General if the scammers are posing as representatives of Social Security.  You can find more information at www.ssa.gov/scam

Protect yourself and think twice about giving out your SSN or other personal information to a caller or in response to an email.  Ask for a number for you to call them back when you have the information available.  Chances are, the number you would be given is not a working number and will not be the same number that comes up on your caller ID.  If you get an email that looks suspicious, call the proper organization on a verified number and ask if they were sending out emails such as the one you received. 

Identity theft is too common and, unfortunately, we have to put forth the effort to protect our own identity and information.  Be cautious when giving out your information.  And, feel good about doing your part on National Slam the Scam Day.

Knowledge is a taxpayer’s first line of defense against scammers who pretend to be from the IRS with the goal of stealing personal information.

Here are some facts about how the IRS communicates with taxpayers:

  • The IRS doesn’t normally initiate contact with taxpayers by email. Do not reply to an email from someone who claims to be from the IRS because the IRS email address could be spoofed or fake. Emails from IRS employees will end in IRS.gov.
  • The agency does not send text messages or contact people through social media. Fraudsters will impersonate legitimate government agents and agencies on social media and try to initiate contact with taxpayers.
  • When the IRS needs to contact a taxpayer, the first contact is normally by letter delivered by the U.S. Postal Service. Debt relief firms send unsolicited tax debt relief offers through the mail. Fraudsters will often claim they already notified the taxpayer by U.S. Mail.
  • Depending on the situation, IRS employees may first call or visit with a taxpayer. In some instances, the IRS sends a letter or written notice to a taxpayer in advance, but not always. Taxpayers can search IRS notices by visiting Understanding Your IRS Notice or Letter. However, not all IRS notices are searchable on that site and just because someone references an IRS notice in email, phone call, text, or social media, does not mean the request is legitimate.
  • IRS revenue agents or tax compliance officers may call a taxpayer or tax professional after mailing a notice to confirm an appointment or to discuss items for a scheduled audit. The IRS encourages taxpayers to review, How to Know it’s Really the IRS Calling or Knocking on Your Door: Collection.
  • Private debt collectors can call taxpayers for the collection of certain outstanding inactive tax liabilities, but only after the taxpayer and their representative have received written notice. Private debt collection should not be confused with debt relief firms who will call, send lien notices via U.S. Mail, or email taxpayers with debt relief offers. Taxpayers should contact the IRS regarding filing back taxes properly.
  • IRS revenue officers and agents routinely make unannounced visits to a taxpayer’s home or place of business to discuss taxes owed, delinquent tax returns or a business falling behind on payroll tax deposits. IRS revenue officers will request payment of taxes owed by the taxpayer. However, taxpayers should remember that payment will never be requested to a source other than the U.S. Treasury.
  • When visited by someone from the IRS, the taxpayers should always ask for credentials. IRS representatives can always provide two forms of official credentials: a pocket commission and a Personal Identity Verification Credential.

(Straight from the IRS)

Compiled annually, the Dirty Dozen lists a variety of common scams that taxpayers can encounter anytime. The IRS warns taxpayers, tax professionals and financial institutions to beware of these scams. This year’s list is divided into five groups. Here’s an overview of the top twelve tax scams of 2022.

Potentially abusive arrangements
The 2022 Dirty Dozen begins with four transactions that are wrongfully promoted and will likely attract additional agency compliance efforts in the future. Those four abusive transactions involve charitable remainder annuity trusts, Maltese individual retirement arrangements, foreign captive insurance, and monetized installment sales.

Pandemic-related scams
The IRS reminds taxpayers that criminals still use the COVID-19 pandemic to steal people’s money and identity with phishing emails, social media posts, phone calls, and text messages.
All these efforts can lead to sensitive personal information being stolen, and scammers using this to try filing a fraudulent tax return as well as harming victims in other ways. Some of the scams people should continue to be on the lookout for include Economic Impact Payment and tax refund scams, unemployment fraud leading to inaccurate taxpayer 1099-Gs, fake employment offers on social media, and fake charities that steal taxpayers’ money.

Offer in Compromise “mills”
Offer in Compromise or OIC “mills,” make outlandish claims, usually in local advertising, about how they can settle a person’s tax debt for pennies on the dollar. Often, the reality is that taxpayers pay the OIC mill a fee to get the same deal they could have gotten on their own by working directly with the IRS. These “mills” are a problem all year long, but they tend to be more visible right after the filing season ends and taxpayers are trying to resolve their tax issues perhaps after receiving a balance due notice in the mail.

Suspicious communications
Every form of suspicious communication is designed to trick, surprise, or scare someone into responding before thinking. Criminals use a variety of communications to lure potential victims. The IRS warns taxpayers to be on the lookout for suspicious activity across four common forms of communication: email, social media, telephone, and text messages. Victims are tricked into providing sensitive personal financial information, money, or other information. This information can be used to file false tax returns and tap into financial accounts, among other schemes.

Spear phishing attacks
Spear phishing scams target individuals or groups. Criminals try to steal client data and tax preparers’ identities to file fraudulent tax returns for refunds. Spear phishing can be tailored to attack any type of business or organization, so everyone needs to be skeptical of emails requesting financial or personal information.

A recent spear phishing email used the IRS logo and a variety of subject lines such as “Action Required: Your account has now been put on hold” to steal tax professionals’ software preparation credentials. The scam email contains a link that if clicked will send users to a website that shows the logos of several popular tax software preparation providers. Clicking on one of these logos will prompt a request for tax preparer account credentials. The IRS warns tax pros not to respond or take any of the steps outlined in the email. The IRS has observed similar spear phishing emails claiming to be from “tax preparation application providers.”

The list is not a legal document or a literal listing of agency enforcement priorities. It is designed to raise awareness among a variety of audiences that may not always be aware of developments involving tax administration.

Share this tip on social media — #IRSTaxTip: An Overview of the IRS’s 2022 Dirty Dozen Tax Scams. https://go.usa.gov/xJ7KK

If you want to protect yourself from tax-related identity theft, you can opt into the IP PIN program offered by the IRS.  Currently, there are over 5 million taxpayers participating in the program which enables them to be proactive in preventing identity theft.

If you are interested in joining the movement to protect your identity with the IRS, the fastest and easiest way is by using the IP PIN tool on irs.gov. 

So, what is an IP PIN?  It is a six-digit number assigned to eligible taxpayers to prevent the misuse of Social Security and Individual Identification Numbers on federal income tax returns.  This number is known only to the taxpayer and the IRS and, as long as you can prove your identity, you can apply for an IP PIN.

Use of an IP PIN prevents a return from being filed in your name and is used to verify a taxpayer’s identity by the IRS.  The PIN is valid for one tax year and must be applied for every year.  It can be used when filing a return either on paper or electronically.  For returns for 2021, the online tool will be available on irs.gov on January 10, 2022.

If you have attempted to obtain an IP PIN previously; try again.  The IRS has updated the process and made it easier for taxpayers to be screened in the process and be assigned a number.

If you have been a victim of identity theft, you should still fill out an ID theft Affidavit – Form 14039.  This will trigger an investigation by the IRS into your case and an IP PIN will be automatically mailed via USPS.  Confirmed identity theft victims cannot opt out of the IP PIN program.

If you are not successful in passing the online authentication process, you can file Form 15227 or make a visit to an IRS Taxpayer Assistance Center.   Once Form 15227 is filed, an IRS representative would then call to verify identity with a series of questions.  Once the security check has been completed, an IP PIN would be received approximately a month later.  If you visit a Taxpayer Assistance Center, two forms of picture ID are necessary.  To locate a Taxpayer Assistance Center, you can call 844-545-5640. 

An IP PIN, you ask – what is it?  Well, it is an Identity Protection PIN which prevents the filing of a tax return using your Social Security Number by someone other than you. 

These PINs have been around for several years but were issued only when someone had fraudulent activity on their account or were victims of identity theft.  The IP PIN is valid for one year.

What was once available for only certain individual taxpayers is now available to all individual taxpayers through the Opt-In Program.  As long as you can verify your identity, you can protect yourself. 

Here are a few things the IRS shares that taxpayers should know about the IP PIN:

  • It’s a six-digit number known only to the taxpayer and the IRS.
  • The opt-in program is voluntary.
  • The IP PIN should be entered onto the electronic tax return when prompted by the software product or onto a paper return next to the signature line.
  • The IP PIN is valid for one calendar year; taxpayers must obtain a new IP PIN each year.
  • Only dependents who can verify their identities may obtain an IP PIN.
  • IP PIN users should never share their number with anyone but the IRS and their trusted tax preparation provider. The IRS will never call, email or text a request for the IP PIN.

Currently, taxpayers may obtain an IP PIN for 2021, which should be used when filing any federal tax returns during the year. New IP PINs will be available starting in January 2022.

To obtain an IP PIN, the best option is the Get an IP PIN, the IRS online tool. Taxpayers must validate their identities through Secure Access authentication to access the tool and their IP PIN. Taxpayers who cannot validate their identities online, or on the phone with an IRS employee, may call the IRS to make an appointment at a Taxpayer Assistance Center. They will need to bring one picture identification document and another identification document to prove their identity. Once verified, the taxpayer will receive an IP PIN via U.S. Postal Service within three weeks.

The IP PIN process for confirmed victims of identity theft remains unchanged. These victims will automatically receive an IP PIN each year.

Do what you can to protect yourself.  An ounce of prevention can be worth more than a pound of cure.

The Internal Revenue Service continues in its fight against cyber criminals and is constantly finding new ways that these criminals are obtaining information.  There is no limit to the means in which crimes can occur.  Whether through a telephone call, text message or email, the con artist tries to convince the recipient that they need to provide Social Security numbers, bank account or credit card information or passwords. The scam may also include sending links that once clicked on can download malicious software that collects, or “mines”, personal data.

Often, criminals pose as someone the recipient knows or frequently interacts with, whether a social or family relationship or a business contact. They gather much of this information from social media. A person’s contacts or ‘friends’ are used to bait the recipient into thinking they’re dealing with someone they know.  The IRS warns taxpayers to be alert for a continuing surge of fake emails, text messages, web sites and social media attempts to steal personal information.

Phishing scams target individuals with communications appearing to come from legitimate sources to collect victims’ personal and financial data and potentially infect their devices by convincing the target to download malicious programs. Cybercriminals usually send these phishing communications by email but may also use text messages or social media posts or messaging.

These phishing schemes can be tricky and cleverly disguised to look like they’re from the IRS or from others in the tax community. Taxpayers are reminded to continually watch out for emails and other scams posing as the IRS, like those promising a big refund, missing stimulus payment or even issuing a threat. People should not open attachments or click on links in those emails or text messages.

Individuals should be wary of unexpected phone calls asking for personal financial information. The IRS has seen an increase in voice-related phishing, or “vishing,” particularly from scams related to federal tax liens. For those receiving phone calls out of the blue, security experts recommend asking questions of the caller but not providing any personal information. If in doubt, hang up immediately.

The IRS urges taxpayers to remain vigilant and to remember the following things about the IRS:

  • The IRS generally first contacts people by mail – not by phone – about unpaid taxes.
  • The IRS may attempt to reach individuals by telephone but will not insist on payment using an iTunes card, gift card, prepaid debit card, money order or wire transfer.
  • The IRS will never request personal or financial information by e-mail, text or social media.

Recipients of these calls should hang up before giving out any information. If anyone receives an unexpected call from the IRS that they believe to be a scam, they can report it to the Treasury Inspector General for Tax Administration (TIGTA).

Social media scams have also led to tax-related identity theft. The basic element of social media scams is convincing a potential victim that he or she is dealing with a person close to them that they trust via email, text or social media messaging.

Using personal information, a scammer may email a potential victim and include a link to something of interest to the recipient, but which contains malware intended to commit more crimes. Scammers also infiltrate their victim’s emails and cell phones to go after their friends and family with fake emails that appear to be real, and text messages soliciting, for example, small donations to fake charities that are appealing to the victims.

Individuals should know that any of their information that is publicly shared on social media platforms can be collected and used against them. One way to circumvent these scams is to review privacy settings and limit data that is publicly shared.

The IRS reminds taxpayers to keep abreast of news about fraud-related behavior. Report any instances of fraud immediately.

We seem to be inundated with information to the extent that we can be overwhelmed.  What should we pay attention to? What isn’t relevant to our situation? Is the information being provided valid and authentic?  So, what should we do? 

First of all, be cautious on the source of the information.  Is it from a trusted source?  In our world today, identity theft is on the rise and many people may not have even realized their identity has been compromised until after damage has occurred.  Cybercrimes are happening all of the time.  So, what can we do to protect ourselves?  It doesn’t require a technology expert – just common sense and diligence. 

Don’t open suspicious emails.  If they are from an unknown sender, they could be damaging. 

Only provide sensitive information on secure websites.  Remember that many public web connections are not secure and expose any user to potential hacking. 

All of your hardware should be protected by firewalls and anti-virus protectors. 

Use unique passwords that are strong and unique.  And, don’t use the same password for all websites or use obvious passwords like “password”, your name, etc.  Secure passwords are usually at least 8 characters long, are a combination of letters and numbers, have upper and lower case letters and may contain a symbol. 

You can get an Identity Protection PIN from the IRS which is a six-digit code that is used when filing your federal tax returns if you suspect your identity has been compromised.

Don’t carry your Social Security card or notes with your SSN on your person.  Also, do you really need to carry every credit card you have with you?  If you have store cards, many stores will allow you to charge to your account with identification, in which case, you don’t need to carry your card.

If you have workers in your home, make certain that your confidential information is concealed and not left in the open.  If there are individuals on an extended basis, it may be pertinent to lock up sensitive information. 

These precautions are not difficult nor require much effort.  Be diligent, cautious and alert.  Protect yourself.  Don’t allow yourself to become a victim.

I mentioned in a prior article that individuals would be able to participate in the identity protection PIN program.  This PIN is a six-digit number assigned to eligible taxpayers to help prevent misuse of Social Security Numbers being used on fraudulent federal income tax returns. 

If you would like to take advantage of this program, you will need to pass the Security Access authentication protocol.  There are requirements to verify a taxpayer’s identity and are available on irs.gov for Secure Access requirements.

You can utilize the online tool Get An IP PIN at irs.gov and receive your PIN immediately. If you cannot pass the authentication online, you can file IRS Form 15227 via mail or fax if you have income of $72,000 or less.  An IRS employee will call the taxpayer to verify their identity using a series of questions.  If you are unable to obtain a PIN through either of these two methods, you should make an appointment to visit a Taxpayer Assistance Center.  

The PIN is valid for one year and a new PIN must be obtained each January. 

You must have a Social Security Number or Individual Tax Identification Number to participate in the program. 

There is no change in the IP PIN program for confirmed victims of tax-related identity theft. 

For more information about identity theft, visit IRS.gov.

Fake Payments with Repayment Demands: Criminals are always finding new ways to trick taxpayers into believing their scam including putting a bogus refund into the taxpayer’s actual bank account. Here’s how the scam works:

A con artist steals or obtains a taxpayer’s personal data including Social Security number or Individual Taxpayer Identification Number (ITIN) and bank account information. The scammer files a bogus tax return and has the refund deposited into the taxpayer’s checking or savings account. Once the direct deposit hits the taxpayer’s bank account, the fraudster places a call to them, posing as an IRS employee. The taxpayer is told that there’s been an error and that the IRS needs the money returned immediately or penalties and interest will result. The taxpayer is told to buy specific gift cards for the amount of the refund.

The IRS will never demand payment by a specific method. There are many payment options available to taxpayers and there’s also a process through which taxpayers have the right to question the amount of tax we say they owe. Anytime a taxpayer receives an unexpected refund and a call from us out of the blue demanding a refund repayment, they should reach out to their banking institution and to the IRS.

Payroll and HR Scams: Tax professionals, employers and taxpayers need to be on guard against phishing designed to steal Form W-2s and other tax information. These are Business Email Compromise (BEC) or Business Email Spoofing (BES). This is particularly true with many businesses closed and their employees working from home due to COVID-19.  Currently, two of the most common types of these scams are the gift card scam and the direct deposit scam.

In the gift card scam, a compromised email account is often used to send a request to purchase gift cards in various denominations. In the direct deposit scheme, the fraudster may have access to the victim’s email account (also known as an email account compromise or “EAC”). They may also impersonate the potential victim to have the organization change the employee’s direct deposit information to reroute their deposit to an account the fraudster controls.

BEC/BES scams have used a variety of ploys to include requests for wire transfers, payment of fake invoices as well as others. In recent years, the IRS has observed variations of these scams where fake IRS documents are used in to lend legitimacy to the bogus request. For example, a fraudster may attempt a fake invoice scheme and use what appears to be a legitimate IRS document to help convince the victim.

Ransomware: This is a growing cybercrime. Ransomware is malware targeting human and technical weaknesses to infect a potential victim’s computer, network or server. Malware is a form of invasive software that is often frequently inadvertently downloaded by the user. Once downloaded, it tracks keystrokes and other computer activity. Once infected, ransomware looks for and locks critical or sensitive data with its own encryption. In some cases, entire computer networks can be adversely impacted.

Victims generally aren’t aware of the attack until they try to access their data, or they receive a ransom request in the form of a pop-up window. These criminals don’t want to be traced so they frequently use anonymous messaging platforms and demand payment in virtual currency such as Bitcoin.

Cybercriminals might use a phishing email to trick a potential victim into opening a link or attachment containing the ransomware. These may include email solicitations to support a fake COVID-19 charity. Cybercriminals also look for system vulnerabilities where human error is not needed to deliver their malware.

The IRS and its Security Summit partners have advised tax professionals and taxpayers to use the free, multi-factor authentication feature being offered on tax preparation software products. Use of the multi-factor authentication feature is a free and easy way to protect clients and practitioners’ offices from data thefts. Tax software providers also offer free multi-factor authentication protections on their Do-It-Yourself products for taxpayers.

If you have read each of the four blogs on protecting yourself from the “Dirty Dozen”, you will hopefully be aware of what to watch out for, how not to be vulnerable and how to best protect yourself from scammers.

Scams targeting non-English speakers: IRS impersonators and other scammers also target groups with limited English proficiency. These scams are often threatening in nature. Some scams also target those potentially receiving an Economic Impact Payment and request personal or financial information from the taxpayer.

Phone scams pose a major threat to people with limited access to information, including individuals not entirely comfortable with the English language.  These calls frequently take the form of a “robocall” (a text-to-speech recorded message with instructions for returning the call), but in some cases may be made by a real person. These con artists may have some of the taxpayer’s information, including their address, the last four digits of their Social Security number or other personal details – making the phone calls seem more legitimate.

A common one remains the IRS impersonation scam where a taxpayer receives a telephone call threatening jail time, deportation or revocation of a driver’s license from someone claiming to be with the IRS. Taxpayers who are recent immigrants often are the most vulnerable and should ignore these threats and not engage the scammers.

Unscrupulous Return Preparers: Selecting the right return preparer is important. They are entrusted with a taxpayer’s sensitive personal data. Most tax professionals provide honest, high-quality service, but dishonest preparers pop up every filing season committing fraud, harming innocent taxpayers or talking taxpayers into doing illegal things they regret later.

Taxpayers should avoid so-called “ghost” preparers who expose their clients to potentially serious filing mistakes as well as possible tax fraud and risk of losing their refunds. With many tax professionals impacted by COVID-19 and their offices potentially closed, taxpayers should take particular care in selecting a credible tax preparer.

Ghost preparers don’t sign the tax returns they prepare. They may print the tax return and tell the taxpayer to sign and mail it to the IRS. For e-filed returns, the ghost preparer will prepare but not digitally sign as the paid preparer. By law, anyone who is paid to prepare or assists in preparing federal tax returns must have a Preparer Tax Identification Number (PTIN). Paid preparers must sign and include their PTIN on returns.

Taxpayers are ultimately responsible for the accuracy of their tax return, regardless of who prepares it. Taxpayers can go to a special page on IRS.gov for tips on choosing a preparer.

Offer in Compromise Mills: Taxpayers need to wary of misleading tax debt resolution companies that can exaggerate chances to settle tax debts for “pennies on the dollar” through an Offer in Compromise (OIC). These offers are available for taxpayers who meet very specific criteria under law to qualify for reducing their tax bill. But unscrupulous companies oversell the program to unqualified candidates so they can collect a hefty fee from taxpayers already struggling with debt.

These scams are commonly called OIC “mills,” which cast a wide net for taxpayers, charge them pricey fees and churn out applications for a program they’re unlikely to qualify for. Although the OIC program helps thousands of taxpayers each year reduce their tax debt, not everyone qualifies for an OIC. In Fiscal Year 2019, there were 54,000 OICs submitted to the IRS. The agency accepted 18,000 of them.

Individual taxpayers can use the free online Offer in Compromise Pre-Qualifier tool to see if they qualify. The simple tool allows taxpayers to confirm eligibility and provides an estimated offer amount. Taxpayers can apply for an OIC without third-party representation; but the IRS reminds taxpayers that if they need help, they should be cautious about whom they hire.

Be sure to look for the final segment next week.

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